TERMS AND CONDITIONS
These Terms and Conditions apply to any kind of action, whether buying and selling or not, made in connection with Arteologic, through its website located at https://arteologic.com/ (hereinafter the Site).
Arteologic reserves the right to update these Terms and Conditions from time to time. In this sense, the rights contained herein shall be subject to the most current version of the Terms and Conditions published on this page at the time you use or purchase a product, unless the modification is required by law or by a government agency (in which case, it will apply to orders you have previously placed).
Any modification made to the Terms and Conditions will be published immediately on the Site and the date of such modification will be indicated at the bottom of the text.
Therefore access to the Site and its use in any form implies acceptance of the Terms and Conditions published at the time of such access.
Pricing and accuracy of information
All prices of our products are shown in EUROS and indicate the final price, including the corresponding VAT, as well as shipping costs. Arteologic reserves the right to modify prices at any time without prior notice, in which case it undertakes to apply the prices indicated for each product at the time of placing your order.
We make every effort to ensure that the information on the Site is complete, accurate and current. However, despite our efforts, information on the Site may occasionally be inaccurate, incomplete or out of date. All product specifications, products, descriptions and prices of products on the Site are subject to change at any time without notice.
We make every effort to accurately display the attributes of our products, (such as weights and colors), however, we do not guarantee the accuracy or completeness of the Information, content provided through the Site.
The inclusion of any product or Service on the Site at any given time does not imply or warrant that such products or Services will be available at any time. Due to stock updates, products may be listed that are no longer available. We reserve the right to discontinue displaying any product at any time, as well as not to serve an item that appears erroneously on the Site, refunding you of course the amount paid if you have already done so.
Terms and conditions of sale
The fact of placing an order in Arteologic’s online store is equivalent to the full and entire acceptance of the prices, of the description of the products on sale and of the general conditions of sale, which will be the only ones applicable to the contract thus concluded.
You must provide true and correct email address, mailing address and/or other contact information and acknowledge that this information may be used to contact you if necessary in accordance with the Privacy Policy.
By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
If you find errors in the information provided in the confirmation emails sent to you after placing an order, you can correct them by emailing [email protected]
To place an order, you must follow the online purchasing process from product selection to payment.
The whole process is done through a secure and encrypted connection. When you finalize an order, you will receive a confirmation (by e-mail or from the Web), which will be valid as proof of purchase. Likewise, you will be informed through the Web page of the reference of your order; from that moment you can track the order or consult it, in “My account / Status of your orders”.
Terms of payment
At the moment the items that make up the order are confirmed, the final price to be paid will be shown, which is made up of the price of each item with the corresponding applicable taxes plus shipping costs.
The customer can pay for his purchase by credit or debit card, or Paypal. To do this, the customer will be redirected to the secure server of the bank or bank gateway, where he will proceed to the payment in a completely safe way. At the end of the payment process, you will return to the online store, where you will be notified of the result of the transaction.
You can ask us to send you an invoice.
Security
For Arteologic it is essential your security when shopping. In order to protect the transmission of confidential information, Arteologic’s Web server has a data encryption protocol using algorithms of up to 256 bits, through a SSL (Secure Sockets Layer) Certificate. SSL encryption technology protects economic transactions and the flow of data (name, address, credit card number, etc.), allowing transactions to be carried out securely.
For payment with Visa and Mastercard credit cards, you must have activated the payment through CES (Secure Electronic Commerce). The communication between the customer and the payment entity is also done through a secure server with SSL encryption, and neither Arteologic nor third parties can access your credit card data.
Shipping and delivery
Orders will be shipped by postal and/or courier service.
As a general rule, orders will be shipped within 1 to 3 business days after receipt of your order. After the shipment date, delivery times are 2 to 3 working days for Spain, 2 to 5 working days for Europe and 3 to 8 working days for other countries. Please note that there may be occasional delays due to the current situation under the Covid-19 pandemic.
Arteologic makes every effort to meet the delivery deadlines; however, its delay for reasons beyond our control does not imply the cancellation of the order or any compensation. Neither will the non-delivery due to causes attributable to the customer be entitled to compensation nor to the cost of successive deliveries.
Shipments are a service provided by third parties; however, we ensure that they comply with delivery times and that your purchases are in perfect condition at their destination.
Remember that at Arteologic we meticulously protect and pack all items with recyclable material, and with the same zeal with which we prepare our shipments we want others to transport your order.
Returns
Arteologic’s commitment is to offer the highest quality and achieve total satisfaction of our customers. Therefore, if when you receive your order you are not satisfied with any of the items, you have a period of fourteen calendar days from the date of receipt to return them.
The items to be returned must be sent in perfect condition. A copy of the delivery note or delivery note, if any, must also be included inside the return package, where the returned products and the reason for the return are also marked.
Important: If on the day of receipt the packaging is damaged, tell the carrier that you do not accept it; we will work to ensure that you receive another shipment in perfect condition as soon as possible.
To proceed with the return, you must first contact Arteologic via email ([email protected]) or phone +34 611006110 to be informed of the steps to follow.
Arteologic will reimburse the customer for the return shipping costs only if the return is due to an error attributable to Arteologic. Otherwise the refund will be the amount paid for the returned product, but not the shipping costs.
Please remember that the products are the responsibility of the customer until they arrive back to us. In the event that the goods are damaged due to improper packaging -in the return shipment-, we will not be able to accept the return.
Upon receipt of the goods, and after checking the condition of the same, we will proceed to refund the amount by bank transfer to the current account you indicate. The payment will not be made until we have received the product and checked its perfect condition. The term to make this payment in no case will be more than fourteen calendar days from the day we have received the product, always counting that our operation is focused on making the payment as immediately as possible.
Intellectual Property
The Materials are provided through the Site as a service to its visitors and may be used for personal and informational purposes only.
The Site and all of its materials, including, but not limited to: its software or HTML code, “Scripts”, text, artwork, photographs, images, video, audio, etc. (collectively: “Materials”) are protected by copyright laws and other laws and international treaties and are the property of Arteologic or, if applicable, the author of the pieces displayed on the Site.
No right or title to the Materials may be transferred to you as a visitor to the Site, and you may not copy, transmit, distribute, publish, post, post, modify, create derivative works from, sell, patent, register or in any way exploit the Site or any of its Materials without our prior written consent.
That said, if you are interested in any action or collaboration involving the use of the Materials, do not hesitate to contact us at [email protected], we are friends of the diffusion of art, but the consent of the authors is a necessary condition.
External links
The Site contains links to third party websites to enrich the content of the Site, however Arteologic cannot be responsible for the security and confidentiality of your data from the moment you stop browsing the Site owned by us. Please refer to the Privacy Policy for more information on this subject.
Loyalty programs, promotions and offers
- Arteologic Promotions
From time to time Arteologic offers promotions through e-mails, catalogs and advertisements. If you are a registered member of Arteologic and if you have given your prior consent, you may be eligible from time to time to receive email promotions and offers including discount codes, free shipping or other similar actions.
Abuse or misuse of promotions and codes may result in cancellation of promotions and codes. In order to allow fair redemption and distribution of promotions to all our registered customers, Arteologic may restrict redemption to one per customer.
- Promotional codes
There is a specific alphanumeric code associated with each Arteologic online promotion that you can use to redeem the promotion. There may be a minimum merchandise purchase requirement (excluding tax and shipping). Enter the code in its entirety in the Coupon Code field on the Payment Information page during the checkout process. You will see the promotion reflected in your shopping cart on the Order Confirmation page. For more information about a specific promotion, you can click on the description link provided in your shopping cart. You can only use one promotion code per order. All promo codes are available for a limited time, while supplies last and cannot be used once expired. These promotions are not redeemable for cash and are limited to one promotion per order, and in some cases promotions can only be redeemed once per person. Arteologic may terminate any promotion linked to a code without notice, rendering the code ineffective to acquire the conditions associated with it in the first place. However, our policy will be to always define the terms and duration of the conditions linked to promotional codes.
Terms and conditions of use
The use of the Site, any content and information provided by the User, is limited to the functionality contemplated on the Site.
In no event shall the Site be used in a manner that:
- Harass, abuse, stalk, threaten, or otherwise infringe or violate the rights of any other party, i.e., other users or the owner of the Site (including but not limited to rights of publicity or other proprietary rights).
- Is illegal, fraudulent or misleading.
- Provide confidential personal information unless specifically requested by Arteologic.
- Include spam or any unsolicited advertising.
- Use technology or other means to access Arteologic or Material to which access is not authorized by Arteologic.
- Use any automated system, including but not limited to “robots,” “spiders” or “offline readers,” to access Arteologic or your Material.
- Attempt to introduce viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment.
- Attempt to gain unauthorized access to the computer network or Arteologic user accounts.
- Encourage conduct that constitutes a criminal offense or gives rise to civil liability.
- Please read these Terms and Conditions.
- Attempt to damage, disable, overload or impair Arteologic’s servers or networks.
- Impersonate any person or entity or misrepresent your identity or hobby. As well as impersonate Arteologic’s identity in any field with another person or entity.
- Arteologic reserves the right to terminate any user license, terminate any user’s participation in the Site, remove content or assert legal action with respect to the use of the Site by any user that Arteologic reasonably believes to be in breach of these Terms and Conditions or otherwise in violation of its policies. Arteologic’s failure or delay in taking such action does not constitute a waiver of its rights to enforce these Terms and Conditions.
Last update of these Terms and Conditions: January 03, 2022